How Soteria handles data

1. Information we collect

We collect the information needed to process purchases, deliver licenses, prevent abuse, and operate the service. This may include license keys, order identifiers, selected plans, payment status, timestamps, activation records, device binding data, IP-derived request metadata, and optional email addresses submitted during checkout.

2. Optional email

Email is optional during checkout. If provided, it may be used for order updates, payment notifications, license recovery, and support related to the same order.

3. Payment data

Payments are handled through the payment provider shown at checkout. We receive payment status and order metadata needed to issue or renew a license, but we do not store full payment credentials on this site.

4. License and security records

License validation and activation records are used to confirm access, enforce device limits, detect misuse, investigate abuse, and protect the checkout and delivery systems.

5. Cookies and local storage

The site may use essential browser storage or cookies for checkout, security, session continuity, and order flow functionality. This site uses privacy-focused analytics to understand page views, checkout flow health, and product interest. Analytics events do not include license keys, email addresses, payment credentials, claim tokens, or order secrets.

6. Service providers

We may use infrastructure, database, email, and payment providers to operate the service. These providers only receive the information needed for their role in checkout, delivery, hosting, security, or support.

7. Data retention

Order, license, and security records may be kept for as long as needed to provide access, handle renewals, resolve disputes, prevent fraud, comply with legal obligations, and maintain accurate service records.

8. Your choices

You can avoid providing an email address if you do not want email updates. You may also request help with order recovery, license questions, or privacy questions through our Discord server.

9. Data protection

We use reasonable technical and organizational measures to protect license and order data. No online service can guarantee perfect security, so you should keep your license key private and avoid sharing order links.

10. Changes to this policy

This policy may be updated when the site, checkout flow, providers, or data practices change. The latest version will be posted on this page.